At Luupd, we believe in open communication. Whether you're a creator looking to join, a partner exploring collaboration, or a user needing support, we're here to help.

Support & General Inquiries

• •Email: support@luupd.com
• •Response time: within 48 hours on business days.
• •For urgent issues, please include "URGENT" in your subject line.

Business & Partnerships

• •Email: partners@luupd.com
• •If you represent an agency, academy, or brand interested in working with Luupd, reach out here.
• •Please include your company name, contact details, and a short description of your proposal.

Address

Luupd Pty Ltd

1590 Cuscus Crescent

Johannesburg, 2191

South Africa

Social Media

Stay connected with us on our official channels:

• •Instagram: @stayluupd
• •Twitter/X: @stayluupd
• •TikTok: @stayluupd
• •Facebook: @luupd

Feedback & Suggestions

We value your input. If you have ideas to improve Luupd, please send them to feedback@luupd.digital. We regularly review suggestions and may reach out for more details.

Refunds & Cancellations

For refund or cancellation requests, please use the dedicated Refund & Cancellation Policies section in the burger menu. This ensures your request is processed quickly and securely.

Security & Privacy Concerns

If you believe your account has been compromised or you have concerns about data privacy, contact us immediately at security@luupd.com