Privacy Policy
Luupd Pty Ltd
Luupd Pty Ltd ("Luupd," "we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Luupd app, website, and related services. By accessing Luupd, you agree to the practices described here.
1. Information We Collect
- •Account data: Name, email, username, password.
- •Usage data: Interactions with content, ads, subscriptions, and tips.
- •Payment data: Billing information processed securely via third-party providers.
- •Device data: IP address, browser type, operating system, app version.
- •Cookies & tracking: Used to improve performance, personalize ads, and measure engagement.
2. How We Use Your Information
- •To provide and improve Luupd's services.
- •To process payments and distribute creator earnings.
- •To personalize ads and recommendations.
- •To communicate updates, support, and promotions.
- •To comply with legal obligations in South Africa and internationally.
3. Sharing of Information
- •Creators & audiences: Limited profile info is visible to other users.
- •Third-party services: Payment processors, ad networks, analytics tools.
- •Legal compliance: Shared when required by law or to protect rights.
- •Business transfers: If Luupd merges or is acquired, data may transfer.
4. Data Retention
We retain personal data as long as your account is active or as required by law. You may request deletion of your account and associated data at any time.
5. Your Rights
- •Access & correction: You can view and update your information.
- •Deletion: You may request removal of your account and data.
- •Opt-out: You can opt out of non-essential communications and targeted ads.
- •Children's privacy: Luupd is not intended for users under 13.
6. Security Measures
We use encryption, secure servers, and access controls to protect your data. While no system is 100% secure, we take all reasonable steps to safeguard information.
7. Cookies & Tracking Technologies
Luupd uses cookies, pixels, and similar technologies to:
- •Remember user preferences.
- •Measure ad performance.
- •Improve app functionality.
You can manage cookies through your browser settings.
8. Advertising & Monetization
- •Ads served via Google AdSense and other networks.
- •Creators may earn from ads, tips, subscriptions, and tickets.
- •Ad personalization is based on user activity and preferences.
9. Refund & Cancellation Policies
Linked separately in the burger menu, but referenced here for transparency. Refunds and cancellations follow Luupd's published policies.
10. International Data Transfers
As Luupd grows globally, your data may be processed outside South Africa. We ensure adequate safeguards are in place for such transfers.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted in the app and on luupd.digital. Continued use after updates means acceptance.
12. Contact Us
For questions or concerns about this Privacy Policy, contact:
Email: support@luupd.com
Address: 1590 Cuscus Crescent, Johannesburg, 2191, South Africa